Need Help?

Have Questions?

Help Desk

Available all day, the Orientation Help Desk, located in the Cesar Chavez Student Center, is there to assist you with any question, way-finding, SF advice, or anything else you may need.

Common Questions

What do you do at Orientation?

Orientation is designed to help start your SF State experience and set you up for success. The program features a variety of social, transitional and preparatory programming such as educational sessions, advising & course registration workshops and student social events.

Students who participate in orientation will have the opportunity to connect with clubs & organizations, find on-campus jobs, register for classes with the help of an advisor and meet other new Gators!

Family members, guests and other supporters who attend Orientation will have their own, unique, side-by-side experience to learn all there is to know to be supportive.

Can I leave Orientation early?

New Student & Family Programs understands that life is complicated and you and/or your family may be pulled away from Orientation before it's over.

We encourage all participants to stay with us (or stay connected remotely) until the program comes to a close. This will ensure that you've had enough time to ask all your questions and register for a full schedule of classes for the upcoming semester.

If you need to leave Orientation early, please kindly let us know so we can continue to support you if your absence causes you to miss key transition activities which take place during Orientation.

When can I register for classes?

All new incoming students will register for classes at their scheduled Orientation session.

After you sign up for Orientation, you'll see an "enrollment appointment" populate in your Student Center account for the same day as your Orientation.

While at orientation, you'll participate in an academic overview and registration workshop to learn which classes you need to take and how to register for them. After that, you'll register for classes with the help of your advisors.

If you're attending Orientation on campus, you'll register for classes in one of our computer labs. If you're attending remotely, you'll register for classes on your own computer while on Zoom with your advisors.

Is Orientation required?

How do I access my Remote Orientation?

What is your phone number?

How can I change my Orientation date?

We understand that situations arise all the time and the initial date that you chose for your New Student Orientation Session may not work for you anymore. There are two different ways in which you can change your Orientation Session Date.

You can log back in to your Orientation profile and select a new session date the same way you initially chose a date.
If you are not seeing any other dates when you log in to the system it is most likely all sessions have reached their capacity. If that is the case, you can either email us (nsp@sfsu.edu) or drop by our Zoom Help Desk where a member of our team will be able to help switch your session to one that works for you.